I am currently a Program Officer on the Financial Services for the Poor team at the Bill & Melinda Gates Foundation. I lead our product innovation work, and I’m also responsible for accelerating the financial inclusion agenda in Kenya.
I work with our amazing partners to drive the growth of existing digital financial services by applying the best of human-centered design and data science. We're also in the midst of creating a set of next generation digital financial products that will hopefully help people get out of - and stay out of - poverty.
Previously, I was a Lead Commercial Inventor at ?What If! Innovation and a management and strategy consultant at Opera Solutions.
Tennyson said it best in his poem, Ulysses: I am a part of all that I have met.
It’s important to work with brilliant, creative, and hardworking people. But none of that matters if they’re not also kind.
Most people spend a lot of time solving the wrong question.
We’re not going to get everything right. But we can make a world of a difference if we get just one or two things really, really right.
Most things ultimately come down to people negotiating with others – whether it is other people or with our own future (or prior) selves. Be kind. Be generous.
Good qualitative research is an art form.
Human truths can be found in the twists and turns and eddies of a good conversation with a stranger.
We are all looking for the Good Life. And no, it’s not all about good food and better booze. It’s much more simple and honest than that.
Here's a collection of notes that explore creativity, innovation, and anthropology. I'll occasionally write about financial inclusion and international development as most of my time is currently spent focused on these topics.